Strengthening Email Security for a Japanese Logistics Firm

A Japanese logistics and warehouse company fell victim to a phishing email attack. An innocent user clicked on a malicious link, compromising their O365 Admin account. The attacker exploited this access to send mass emails to the company’s customers, requesting unnecessary details, which led to confusion and reputational damage.

Syscyber’s team conducted a thorough root cause analysis using O365 audit logs to trace the source of the attacks. Two sources were identified: one originating from India and the other from the Netherlands.

Syscyber’s Essential Cybersecurity as a Service (CaaS) provided a comprehensive solution to address these vulnerabilities:
Robust Email Security: Implemented measures to prevent future phishing attacks and secure email communications.
Endpoint Protection: Deployed protection across all devices to safeguard against unauthorized access.
Multi-Factor Authentication (MFA): Enhanced security for user accounts, reducing the risk of credential compromise.
Conditional Access via Geo-location: Restricted access based on geographic location to prevent unauthorized logins.
24/7 Monitoring with Threat Detection & Response: Ensured continuous surveillance and rapid response to emerging threats.

With Syscyber’s Essential CaaS, the logistics company significantly improved its security posture, mitigating the risk of future phishing attacks. The comprehensive solution restored customer trust by securing communication channels and preventing unauthorized access, thereby protecting the company’s reputation and operational integrity.