A leading Japanese logistics company was hit by a ransomware attack that completely halted their operations, threatening their critical supply chain processes and customer commitments.
Challenge
Solution
Syscyber’s rapid response team was onsite within 2 hours. We set up a new, isolated Disaster Recovery (DR) environment using fresh infrastructure, including network, Wi-Fi, storage, virtual machines, and servers. The compromised environment was sanitized, and data was restored from backups to establish a secure working environment.
Results
Critical services were operational by the next day.
Full business functionality was restored within one week.
A comprehensive forensic report was provided to support the customer’s cyber insurance claim.
Ongoing Support
Syscyber’s experts collaborated closely with the client’s team, providing continuous onsite and online support. An Incident Response (IR) report was generated for insurance purposes, and service optimizations were implemented based on its findings, significantly enhancing the company’s security posture.
Essential CaaS Benefits
Under Syscyber’s Essential Cybersecurity as a Service (CaaS), the logistics company now enjoys 24/7 monitoring and real-time threat detection and response, ensuring ongoing protection against future threats.
